General information:
Upon receiving the rental agreement: Please read the entire agreement and the general rental terms and conditions in this document carefully. Any amendments to the agreement made between the owner and the renter must be confirmed in writing to be valid.
Arrival at the holiday home:
Unless otherwise stated in the rental contract, the rental period is from 3:00 PM on the first day to 10:00 AM on the last day. Note: In July and August, the rental period begins at 4:00 PM on the first day. If the holiday home is occupied before the specified arrival time without prior agreement, a fee of DKK 500 will be charged.
Arrival at the holiday home can take place on the first day of the rental period or by prior arrangement. Any other arrival time must be agreed with the agency well in advance.
Number of occupants:
The holiday home and any associated property may not be occupied by more persons than the stated maximum number (see rental contract), which includes children regardless of age. Additionally, tents or caravans are not allowed on the property.
Rentals are not available to youth groups.
Pets:
Dogs are welcome in the holiday homes where specified, provided they are registered on the rental certificate. Unfortunately, we do not allow cats in our holiday homes.
Payment:
The rental amount must be paid as stated in the rental agreement. By making your payment, you declare that you have read and understood the rental and payment terms provided.
If the full rental amount is not paid on time, the agency may cancel the rental contract without notice. In such cases, the renter has no claim to the fulfillment of the rental contract, and the owner is under no obligation to fulfill the contract.
Deposit:
V.Kysten is entitled to charge a deposit, which is collected along with the second installment payment.
The deposit, which serves as security for the renter's obligations, will be refunded no later than two weeks after departure, provided a satisfactory inspection of the holiday home has been conducted. Consumption of electricity, oil, etc., will be deducted from the deposit.
Cancellations and changes to rental agreements:
A signed rental contract cannot be canceled and/or amended by the renter. However, the renter is entitled to cancel the agreement by paying a fee as follows:
- Up to 60 days before the start of the rental period: 25% of the rental amount.
- Between 60 and 30 days before the start of the rental period: 50% of the rental amount.
- Between 30 and 14 days before the start of the rental period: 75% of the rental amount.
- Less than 13 days before the start of the rental period: 100% of the rental amount.
Cancellations are considered effective on the day the owner receives written notice.
In the event of a government-imposed travel ban between the renter's home country and Denmark, we offer rescheduling or cancellation up to the arrival date.
Damage/Defects/Shortcomings:
The renter is liable for any missing furnishings or damages caused during the rental period. Any damages must be reported to the owner before departure.
The owner assumes no responsibility for sudden damages (e.g., system failures, clogged drains) but will ensure repairs are carried out as quickly as possible after notification.
Heating of the holiday home:
The holiday home can be expected to be slightly heated upon arrival.
Insects:
Holiday homes are often located in open nature close to forests. Therefore, insects (e.g., wasps, ants, earwigs) may occur.
Complaints:
Any damages or defects in the rented holiday home must be reported within 48 hours of the start of the rental period or the occurrence of the damage. No complaints will be accepted after departure.
We reserve the right for typographical errors or website inaccuracies.
The described distances are approximate and provided as straight-line estimates, only for orientation purposes.